Weekly Update from ERVAS – 05.06.2020

This email contains just some of the updates we have seen this week.

Contents
ERVAS Services Update
Voluntary Sector Updates
National Voluntary Sector Updates
Fraud, Scams and Digital Updates
Health Updates
Community Safety Updates
Funding News
GOV.UK Updates

ERVAS Services Update

Free Cyber Aware – keeping young people safe online workshop
PC Alistair Kennedy will be delivering another workshop for us, this time raising awareness of potential harmful situations and discussing how to keep our young people safe online.

The session will be run using the Zoom software (www.zoom.us), so your laptop, mobile phone or tablet device will need this downloading beforehand. This session will be recorded and made available via our e-learning platform. Upon joining your microphone and camera will be disabled.

If you are interested in taking part please sign up today. Feel free to contact training@ervas.org.uk or call 01482 871077 for more information.

Book your place today

Virtual Parent Drop-in Sessions with East Riding Safeguarding Children Partnership (ERSCP)
This week we joined up with ERSCP to provide our first Virtual Parent Drop-in session. This event launched via the initial drop in on Tuesday.

Further sessions will be held on the following dates:
All sessions will be held at 11 am and a further session at 7 pm

• Tuesday 16 June
• Tuesday 14 July
• Tuesday 28 July

Find out more

Local-Links Networking and information event and Youth Coalition
On Wednesday we held our second virtual local-links and youth coalition meetings, these are now available to watch on our website.
Watch the meetings

Events
We have added further events for young people, parents and professionals, to take part in. Find out more below, and please share these events far and wide:

For more information on any of the below events, please email volunteenplus@ervas.org.uk or call 01482 871 077.

Registration Link
Facebook Event Page

Voluntary Sector Updates

In the Loop – Youth Work Unit, Yorkshire & the Humber

The Youth Work Unit for the Yorkshire and the Humber have launched another newsletter this week. It’s full of all the news and information you need for the youth work sector. Be sure to check it out online.

Read more

Talking about Loss

The bereavement support charity, Talking about Loss (TAL), issues another invitation to join its regular virtual wellbeing social gathering this Saturday 6 June, at 4pm via Zoom. Since these sessions were launched, led by founder Jacqui Gunn, people have been returning to pick up wellbeing tips and to talk about their story of loss or bereavement. Each week, the sessions include tasters from therapists about the range of help which will be available at the new TAL Community Hub in Market Weighton, when it is safe to launch.

For a copy of an e-brochure about TAL or the details for Saturday’s Zoom event, please email manager.tal43@gmail.com.

Beverley Community Lift

The manager of Beverley Community Lift (BCL) has paid tribute to the charity’s volunteers for the invaluable service they have provided since the lockdown began.

When the Government’s guidelines were brought in, it was evident that the charity’s practical help for passengers would be centred on befriending, shopping and car transport to essential medical appointments.

People like Barbara from Beverley, who has been a BCL user since 2017, have found the shopper service to be vital. Her volunteer even calls from the supermarket to suggest alternatives when products are not available.

The charity has received help from funders to cope in the lockdown. Grants have been awarded from the Charities Aid Foundation, Edward Gostling Fund and the Two Ridings Community Foundation.

Manager Fiona Wales says: “We’re so grateful for the support received all round. Throughout lockdown, our office volunteers have been in regular contact  with over 200 passengers and self-isolating volunteers to check if they need anything and give them some much appreciated social contact. We are going shopping for those who do not have other means of support and are starting to see an increase in requests for lifts to necessary medical appointments, so have a small team of people available to meet that need.”

To volunteer with Beverley Community Lift or become a service user, contact 01482 868 082, email manager@bclift.org.uk or visit www.bclift.org.uk.

National Voluntary Sector Updates

NAVCA Updates

#VolunteersWeek – round up
We have been keeping an eye on the fabulous activities around this year’s virtual #VolunteersWeek. We have captured some on our #VolunteersWeek webpage which you can view here.

Keep telling the world why your organisation is #NeverMoreNeeded than now
We are getting a good number of you now tagging us in your #NeverMoreNeeded posts – which is great, but we can always use more!!

If you’d like to download the official logo click here. For the Twitter logo its here and finally there is a LinkedIn one here.

Insider info: keep an eye on social media on Monday (we hope) for fresh news on the #NeverMoreNeeded campaign…

Reporting serious incidents to the Charity Commission during the coronavirus pandemic
The Charity Commission has updated its guidance for trustees on what they should do if a serious incident occurs during the pandemic.

The guide discusses whether trustees should/should not be reporting certain issues and other steps to consider.

The Commission says they appreciate the unprecedented nature of these times and encourage swift reporting so they can understand the issues charities are facing.

Review the guidance here.

Online Trustee Training Courses
This year the Civil Society’s Trustee Training Courses are being held virtually.

The following courses are available:

• Understanding governance stage 1: The trustee role 9-10 June 2020
• Board leadership stage 2: Practical board solutions 16-17 June 2020
• Risk management for trustees 18 June 2020
• Digital training for trustees 24 June 2020
• Finance for trustees 8 July 2020

Safe spaces for VCSE leaders
IVAR (the Institute for Voluntary Acion Research) is hosting a series of webinars for VCSE leaders to come together and discuss their fears, concerns and worries around the COVID-19 outbreak and how it is impacting on their organisation.

These will be held across June and July. Click here to book your place.

Fraud, Scams and Digital Updates

Humberside Police – NHS test and trace Information

Track and trace staff will call you from 0300 0135000 or send you texts from ‘NHS’ directing you to https://contact-tracing.phe.gov.uk which is the official website

Contact tracers will never:

• Ask you to dial a premium rate number to speak to us (for example, those starting 09 or 087)
• Ask you to make any form of payment
• Ask for any details about your bank account
• Ask for your social media identities or login details, or those of your contacts
• Ask you for any passwords or PINs, or ask you to set up any passwords or PINs over the phone
• Ask you to purchase a product
• Ask you to download any software to your device or ask you to hand over control of your PC, smartphone or tablet
• Ask you to access any website that does not belong to the Government or NHS

A City of London Police spokesperson said:

“Unfortunately, criminals will exploit every opportunity they can to defraud innocent people of their money, or steal their personal details.

“This government service is extremely important in the fight against coronavirus and it’s vital the public get on board with it. However, we understand the concerns people have about the opportunity for criminals to commit scams and we are aware from media reports that some scam texts are already in circulation.

“It’s important to remember that NHS Test and Trace will never ask you for financial details, PINs or banking passwords. They will also never visit your home.

“Whilst it is possible for criminals to fake official phone numbers, they cannot fake official website addresses. We would encourage anyone with concerns about a phone call, text message or email they have received, in relation to Test and Trace, to check the website address being provided to you carefully. If possible, type the official address, which will be https://contact-tracing.phe.gov.uk followed by unique characters given to you, directly into your browser.

“If you think you have been sent a scam message, please report it to Action Fraud.”

National Trading Standards Scams Team Update

Three arrests in driveway cleaning investigation in York
Three men from Ireland have been arrested on suspicion of fraud after some residents in York reported a group travelling from door-to-door offering to provide outdoor cleaning services.

The group were reported to have been charging large amounts of money to clean and seal driveways.

Police say one person reported being quoted more than £800 to jet wash a driveway. more

PayPal scam cons woman out of £11,000 in phishing attack
A mother-of-two’s bank account was hacked after she had clicked on a link in what she thought was a text from PayPal.

The woman, who asked not to be named, said she clicked on the link in a panic and had no idea what she was letting herself in for. more

Watch out for phishing emails after EasyJet breach
Following news of a data breach at EasyJet in which data relating to nine million EasyJet customers was accessed, one cybersecurity expert has warned of possible phishing emails as cybercriminals may purport to be from EasyJet enticing customers to hand over further detail. more

Criminals pose as nurses on dating sites as coronavirus scams soar
Criminals are posing as nurses on dating sites as they try to take advantage of the coronavirus pandemic. more

HMRC fake grant scam: tax mail claims self-employment ‘grant’ has been approved
Criminals are attempting to trick millions of people into handing over their personal information by falsely claiming their government grant has been approved. more

ICO Update

Video conferencing – things to think about
Recently you might have found yourself using video conferencing software as part of your working day, as well as using it to catch up with family and friends outside of work. It’s a great way of keeping in touch with colleagues and feeling connected whilst at home. However, there are some security and privacy considerations to take into account.

There are a few things that you should think about when using video calling apps:

1. Check the privacy and software settings
2.  Be aware of phishing scams on video
3. Check your organisation’s policy on video conferencing software
4. Make sure the software is up to date
5. Is this the right tool for the job?

Read more

SCVO

Cyber Security – a how to guide
By SCVO

Useful because:

• It’ll help you feel more confident in finding the balance between supporting your staff and volunteers to access your systems, and securing them against cyber attack.
• It shows how cyber security is not just an IT issue

Read more.

Charity Digital Update

How charities are reaching out to tech-averse service users
Useful because:

• It’ll help you think about how to reach any of your users who don’t have tech or are tech-averse
• It includes some good examples to stimulate your thinking

Read article.

COVID-19 digital checklist for charities
The Charity Digital Code of Practice has launched a COVID-19 digital checklist to support charity leaders during this difficult time.

The checklist aims to help charity trustees and leaders make the right digital decisions, evaluate key decisions, assess progress so far and create a consistent understanding of their charity’s digital goals.
The checklist is split into 7 categories which include remote working, fundraising and governance.

View and download the checklist here.

Keeping to the facts

The Government has produced a handy checklist for anyone to use before they like or share material on social media.

Remember the suggestion that you might be able to treat coronavirus by drinking bleach? (Please don’t do this!)

When shared, false information can take on a life of its own and have some serious consequences. It can lead to health scares, false accusations and potentially damaging hoax stories. It’s not always easy to spot, so use the SHARE checklist to make sure that you don’t feed the beast.

Follow this link for more information and the checklist. 

Healthwatch East Riding – New themed surveys

Healthwatch East Riding have been asked to produce some new themed surveys by ERYC which aims to target specific areas of our community who have been living in and experiencing different circumstances throughout the covid-19 pandemic.

We are asking the members of East Riding communities to complete the appropriate survey/s to them, so we can quickly learn best practice and areas for improvement to enable the joint approach to work to its full potential in support of the people who need the help.

Download the surveys

Updates from the East Riding CCG

NHS Test and Trace service launched
On Thursday 28 May, the NHS launched their new ‘Test and Trace’ service across England. This new service will help identify, contain and control coronavirus, reduce the spread of the virus and save lives.

From the 28th, anyone who tests positive for coronavirus will be contacted by NHS Test and Trace and will need to share information about their recent interactions. This could include household members, people with whom they have been in direct contact, or within 2 metres for more than 15 minutes.

People identified as having been in close contact with someone who has a positive test must stay at home for 14 days, even if they do not have symptoms, to stop unknowingly spreading the virus.

If those in isolation develop symptoms, they can book a test at nhs.uk/coronavirus or by calling 119. If they test positive, they must continue to stay at home for 7 days or until their symptoms have passed. If they test negative, they must complete the 14-day isolation period.

Members of their household will not have to stay at home unless the person identified becomes symptomatic, at which point they must also self-isolate for 14 days to avoid unknowingly spreading the virus.
For more information, please click here.

Keeping active at home – booklet for older people.
Public Health England have produced an Active at Home booklet for older adults – a guide to being active at home during the coronavirus outbreak.

The booklet provides practical guidance to older adults on home-based activities to maintain their strength and balance during the coronavirus outbreak.

To download the booklet, please click here.

Register for fast and FREE healthcare communications from your GP Practice.
GP Practices are encouraging patients to download a new App onto their mobile phones or tablets, which will directly receive healthcare messages and reminders.

It is anticipated this app will help save the NHS money by reducing the number of missed appointments, whilst giving patients easier access to GP and NHS online services, information on health conditions, online support and access to healthcare professionals.

The app is FREE to download and use.

Search “MJog Messenger” in the App Store or Google Play Store.

Please click here for more information. 

Letter to Thank Volunteers
We would like to share with you a letter written by Emma Lattimer (Accountable Officer for Hull, East Riding and N.Lincolnshire CCGs) to stay thank you to all the volunteers in our area for their hard work as part of the COVID-19 response.

Please can you cascade wider to your volunteers / colleagues / stakeholders to ensure our thanks and appreciation  reaches as many volunteers as possible.

View Letter

CAMHS Service Review – Survey for Professionals
The NHS East Riding of Yorkshire Clinical Commissioning Group, are responsible for ‘buying’ health services for the people of the East Riding – For more information on the CCG please click  here.

In partnership with Hull CCG we are currently reviewing the CAMHS service, looking at ways we can improve the service, whilst making provision equitable across both boundaries.

In the coming weeks we will be looking to talk with children and young people (CYP) about:

• What they think about mental health – is it important to them, do they feel they have good mental health etc?
• What their trusted information sources are, and where they go to get information about mental health?
• How they access that support – online, face to face, telephone etc.
• Their experience of the CAMHS services (if they have any) as well as their perception of the service if they have not used it.
• We also want CYP to have a sense of ownership over the service, so we will also be engaging with them on what the name of the service should be.

How can you help?
We would like to capture your thoughts on what you think are the best ways to engage with CYP, this will help inform our engagement plan, so when we are ready to engage with CYP the ways we do it are meaningful, accessible and appealing. Having the right conversations with the right CYP will really help us shape and develop a service which CYP in our area can easily access and be proud of.

Complete the survey

Mental Health support for young people – Kooth

Children and young people living in the Humber and North Yorkshire areas are being encouraged to use a free online mental health and emotional well-being service if they need support.

People aged between 11 and 25 in Hull and East Yorkshire, North Lincolnshire and North East Lincolnshire, and North Yorkshire can register to use Kooth – a free, anonymous online counselling and emotional well-being service which can be accessed using a computer, smartphone or tablet device.

They can access Kooth, which is accredited by the British Association for Counselling and Psychotherapy, to receive one-on-one online sessions with qualified counsellors, receive and provide peer-to-peer support through moderated online forums, and read and contribute to articles.

Kooth can also be used to keep an online journal and track your well-being via an interactive goal tracker. There are no waiting lists or thresholds for use, so people can use the service as soon as they register.

Kooth – created by XenZone, the UK’s largest provider of online mental health services – is available across the Humber, Coast and Vale Health and Care Partnership area, which includes the cities of Hull and York and large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.

Visit kooth.com for more information.

Community Safety Updates

ERSCP Newsletter June 2020

The East Riding Safeguarding Children Partnership have now launched their latest newsletter for information, please share with colleagues within your agency. The newsletter can be downloaded via the ERSCP website.

Download newsletter

Commissioner Blog 3 June 

Every week I will be updating you on the work of myself and my office as we move through the current situation of the Covid-19 lockdown. You can read the latest update by clicking HERE

There are now over 30,000 people signed up to My Community Alert, receiving regular updates from Humberside Police, Humberside Fire and Rescue Service and my office. Now, more than ever, it is essential we all keep in touch so please spread the word and encourage your friends and family to sign up at www.mycommunityalert.co.uk/

Think You Know

Send me a pic? Three sessions for 12-14 year olds on issues around nude image sharing
Send me a pic? is a brand new Thinkuknow education resource on the consensual and non-consensual sharing of nude images among young people.

Send me a pic? has been developed in response to learning from our Digital Romance (2017) research into young people’s relationships online, and through extensive collaboration with young people across the UK.

The resource pack contains three sessions plans based on short film clips. Each clip shows a fictional online chat where young people request, receive and discuss issues related to nude images.

Find out more

Funding News

GOV.UK Updates